Frequently Asked Questions
Everything you need to know about your Oner Active gear and orders.
How should I care for my Oner Active seamless sets?
To maintain the elasticity and compression of your activewear, we recommend washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or tumble drying, as high heat can damage the technical fibers.
When will my order be shipped?
Orders are typically processed within 1-3 business days. Once dispatched, you will receive a tracking number via email. Delivery times vary by location, generally ranging from 3-7 business days for domestic shipping.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that for hygiene reasons, some items like socks or water bottles may be final sale.
How do I find the right size for me?
Our pieces are designed for a supportive, compressive fit. We recommend checking our detailed Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for extra comfort.
Do you ship internationally?
Yes, Oner Active ships to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific destination and the weight of your parcel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in select regions.